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Document Management
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Document Management


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Introduction

One of the key trends in the IT world of late has been convergence. The digitisation of information and the many different types of media are converging into a few, all purpose digital formats.

One area where this revolution is being felt is the modern office. Here, traditionally separate document information systems such as printers, copiers, scanners, faxes and servers are converging into single unit, multifunction devices.

The development of this ‘Convergent Document Technology’ (CDT) not only opens up new avenues of communication and knowledge sharing, but also provides powerful new business solutions.

It is also impacting the role of the IT professional – not just as manager of the IT Department, but as someone who is critical to the success of the business generally. Leveraging IT within the overall corporate strategy is the new business paradigm.

Likewise, the Convergent Document Technology you choose becomes business-critical. In a very real sense it represents your platform for the future – based on technology that delivers greater efficiencies, improves business processes, dramatically cuts your total cost of ownership and provides a greater return on investment.

This Guide has been specially written for IT Managers. It is designed to provide a broader understanding of some of the issues that lie behind this emerging field of technology, with particular reference to networked multifunction devices.
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Leading New Zealand Solution providers

Fuji Xerox        
                         

Fuji Xerox provides total document solutions for every stage of 'The Document Lifecycle. There is no other company that knows more or cares more about your documents; we are "The Document Company".
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Verity

Verity delivers market-proven award winning software and services that enhance business productivity and agility by automating business processes driven by forms and documents. An innovator in information capture solutions since 1991, Verity's Business Process Automation (BPA) solutions encompass both electronic and paper-based forms and documents.
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Datamail

Datamail's VRetrieve provides maximum document management efficiencies with a fast ROI. This low cost, hosted document archiving application enables your staff to store, index and retrieve all aspects of unstructured data - either as a stand alone or integrated through your CRM, ERP or intranet.
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Pickfords

Pickfords provide specialist Records Management services. From the creation of a record, whether it be a document, microfiche page, email, imaged document or tape media, Pickfords Records Management specialise in managing its entire life cycle. With computer tracked Records Centres throughout New Zealand, Pickfords provide instant retrieval, collection and delivery services. Our Records Centres manage thousands of retrieval requests every day and can provide clients with original or copied information within time frames as short as four minutes - or clients can access their records themselves using our online records management solutions.
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Articles

 

Heading

Introduction

eXant and Olympic announce alliance

eXant Software Ltd has announced a strategic alliance with New Zealand based Olympic Software NZ Ltd. The alliance will provide a comprehensive application solution for both within-company and outward-facing e-commerce transactions.
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Russel McVeagh Document Management Case Solved

Continuing this week's focus on document management, Keith Newman speaks with FujiXerox marketing and communications manager Hamish Mitchell about changing the company's image from a photocopier firm to a business focussing more on document management and workflow.
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She's here to fix the Xerox

Three years ago Anne Mulcahy was given the job of turning around Xerox as it teetered on the edge of financial collapse. With her company now back on track, she gave her radical view of the future of work - 'A New Way To Work' - at the most recent CeBIT conference.
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CEO: Interview - Datamail's Wes Brown on what's next for document management

With nationwide offices, more than 400 staff and an annual group turnover in excess of $80 million, Datamail is New Zealand's largest integrated document management company. In this CEO interview, Datamail head Wes Brown shares his thoughts on the rapidly evolving field of document management.
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Winning the war on paper

As I write this article – admittedly on paper – I realise there’s no way we’ll ever get rid of paper completely. However, the vast majority of paper based communications and transactional information such as purchase orders, confirmations, shipping notes, invoices and statements are simply clogging the arteries of the knowledge economy and holding us back as individuals and business entities.
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Liquid Office becoming a reality

Think about it - how much of your staff time is wasted re-inputting data from transactions, sales orders, and to databases every week? Wouldn’t it be smarter if it could all be captured electronically once and then workflowed through your organisation like a 'liquid office'? As Nik Key, consultant at Team Progress explains it's becoming a reality for several local organisations.
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LiquidOffice and BEA tackle business processes

Business process facilitators LiquidOffice are teaming up with application integration experts BEA to offer end-to-end seamless documents flow throughout organisations.
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Sharing documents between staff & offices

Spent any time trying to find a lost email, Word doc, spreadsheet or research report lately? Annoying wasn’t it? Annoying… and expensive. Badly managed document flow, storage and retrieval is costing New Zealand businesses millions of dollars a year. But as David McNickel discovers, it doesn’t have to be that way
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LiquidOffice extends to Tablet PC

Vertical industries collecting data in the field and looking for single-entry streamlined data processing will be the big winners with the announcement of out-of-the-box compatibility between LiquidOffice's eForm and the newly released Tablet PC.
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Case Studies

User Provider Heading

Banks Peninsula District Council

Fuji Xerox

Fuji Xerox provides cost savings for District Council

NASA

NASA using Fuji Xerox Knowledge Sharing Application for R&D

Standford University

Fuji Xerox DocuShare - knowledge sharing at Stanford

Russell McVeagh

Russell McVeagh's document management solution by Fuji Xerox

The America's Cup

FujiXerox to coordinate Cup communications

Watermark

Watermark: Taking Artistic Control with Fuji Xerox

John McGlashan College

John McGlashan college - Teaching with Fuji Xerox

NZ Police

Police: Clearer Evidence with Fuji Xerox

NZ Defence Force

NZ Defence winning war on paper with Fuji Xerox

Adfit Membership Services

Verity

Adfit's two-part document flow and archiving solution

Children’s Hospital of LA Research Institute

Medical research finds the right solution (Childs Hospital LA - Health)

CSAA

Auto Club delivers with TELEform (AAA - Transport)

American Express

A customer-satisfying experience (AMEX - Finance/Banking)

DaimlerChrysler

DaimlerChrysler driven to automate (DaimlerChrysler - Manufacturing)

Vodafone Telecel

eForms technology from Verity improves customer retention at Vodafone (Vodafone - Telecom)

Adfit Membership Services

ADFIT lightens paper weight for gymnasiums

Princeton University

Princeton University automates graduate admission applications (Princeton Uni - Education)

Adfit

ADFIT lightens paper weight for gymnasiums

Wickliffe Group

LiquidOffice gets docs flying in formation

Montana

IBM

Montana’s secrets ripe for sharing

Toyota

Toyota's one-stop information shop

Avanti

CRM ride on for Avanti

Glidepath

Lotus Notes' fail-safe email for GlidePath

Auckland District Health Board

Pickfords

Pickfords the right prescription for Auckland Health Board

Tauranga District Council

Council accesses information instantly with Pickfords

AIG

Document peace of mind for AIG

Fuji Xerox

Pickfords assist Fuji Xerox with document management

Air Liquide

Pickfords finds Air Liquide a total document solution

   

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